Data Protection

Batjali Privacy Policy — Keeping your data safe is our commitment

Batjali believes keeping your personal data fully private and secure is our greatest responsibility. This Privacy Policy outlines what data we collect, why we collect it, and how it is kept safe.

Last Updated: January 2026
Security Guarantee
SSL 256-bit encryption
Your Data Is Never Sold to Third Parties
GDPR-compliant policy
Right to Delete Your Data at Any Time

How we We protect your data

We use the latest technology and strict policies to protect every piece of your data on Batjali.

Encryption technology

All your data is protected with SSL 256-bit encryption. No third party can access your information.

Your Data Is Never Sold

Batjali never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

Your control

You have the full right to view, correct, or delete your data at any time. Requests can be submitted easily through our support team.

Regular Security Audits

Batjali's systems are regularly audited by third-party security experts to ensure any vulnerabilities are identified and resolved promptly.

Secure Data Storage

All user data is stored in encrypted databases. Server access is restricted to authorized personnel only.

Breach Notification

In the event of a data breach, Batjali will notify affected users within 72 hours as required by law.

1Introduction

Batjali (batjali.pro) is a trusted name among online gaming users in Bangladesh. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy explains what information Batjali collects, why it is collected, how it is used, and the steps we take to keep your data secure.

By using the Batjali website or creating an account, you are considered to have accepted this Privacy Policy. This policy may be updated periodically, so we encourage you to review this page regularly.

This Privacy Policy has been prepared in compliance with GDPR and international data protection standards.

2What data we collect

Batjali collects your information in several ways. This data falls into two main categories — information you provide directly, and information collected automatically.

Data Type What data When collected
Identity Information Name, Date of Birth, National ID Number At Registration
Contact Information Email, mobile number, address When creating an account
Financial information Payment Methods, Transaction History On Deposits/Withdrawals
Device Information IP address, browser, device model At Login
Gaming data Game History & Betting Records While playing games

Automatically collected data includes cookies, log files, and user browsing patterns. This information is primarily used to improve service quality and ensure security.

3How Your Information Is Used

Batjali uses your information for the following purposes:

  • Account management: To create, verify, and manage your account.
  • Transaction Processing: For processing deposits, withdrawals, and bonuses.
  • KYC verification: To meet legal requirements and verify identity.
  • Customer Support: To respond to your complaints and inquiries.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze user experience and improve the platform.
  • Promotional Communications: To send you offers and updates, subject to your consent.

You can opt out of promotional communications at any time. Simply go to your account settings and update your notification preferences.

4Sharing Information with Third Parties

Batjali never sells your personal data. However, limited information may need to be shared in specific circumstances:

  • Payment Processors: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Legal authorities: Disclosure of data is mandatory upon court order or direction from a regulatory authority.
  • Service Providers: Contracted partners providing website hosting, analytics, and security services.
  • Fraud Prevention: Information is shared with regulatory authorities to prevent money laundering and fraud.

All third-party partners are bound by strict confidentiality agreements with Batjali and may only use your data for the specified purposes.

5Cookie policy

Batjali uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for maintaining login sessions and security.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics Cookies: To analyze website usage patterns and improve our services.
  • Marketing Cookies: To show relevant promotions — these can be opted out of.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

6How Long Your Data Is Retained

Batjali does not retain your data longer than necessary. However, certain information may need to be kept for an extended period to meet regulatory and legal requirements:

  • Active account data — retained for the full duration of the account.
  • Financial transaction records — minimum 5 years (legal requirement).
  • KYC documents — up to 5 years after account closure.
  • Log files and session data — retained for up to 90 days.
  • Marketing preferences — deleted within 30 days of opting out.

Once legal requirements are fulfilled, your data is securely destroyed and is not retained in any backup.

7Your rights

Every Batjali user has the following rights regarding their personal data:

Right to Access Your Data

You can request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain conditions.

Right to Restrict Processing

You can request that the processing of your data be restricted in certain circumstances.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to object

You have the right to object to your data being used for specific purposes.

To exercise any of your rights, email us at: [email protected] — We will respond within 30 days.

8Security Measures

Batjali follows industry-leading security standards to protect your data. The core pillars of our security infrastructure are:

  • SSL/TLS encryption: 256-bit encryption is applied to all data transfers.
  • Two-Factor Authentication (2FA): An added layer of security when logging into your account.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Penetration Testing: Security testing conducted by external specialists.
  • Access control: Employees are granted access only to the information they need.
  • 24/7 Monitoring: Servers and systems are monitored around the clock.

Never share your account password with anyone. Batjali will never ask for your password by phone or email.

9Children's Privacy

Batjali is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that we hold any such data, it will be deleted immediately.

If a parent or legal guardian believes their child's data is held by us, please contact us immediately.

10Policy Updates

Batjali may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered users will be notified by email for any significant changes.

Continued use of Batjali after any changes takes effect constitutes acceptance of the updated Privacy Policy. If you do not agree with the new policy, you may request that your account be closed.

11Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Website: batjali.pro
  • Response Time: Usually within 24–48 hours

Our support team is available 24 hours a day, 7 days a week.

Privacy Policy FAQs

No, Batjali never sells your personal information to advertisers or third parties. Your data is used solely to provide services, ensure security, and meet legal obligations.

Yes, you can request deletion of your data. However, certain information may need to be retained for a specified period due to legal requirements (such as records of financial transactions). To submit a request, contact us at [email protected].

Yes, all payment information is secured with SSL 256-bit encryption. Batjali does not store card numbers or bank PINs directly — this data is handled exclusively through the payment processor.

Disabling marketing and analytics cookies generally has no impact on functionality. However, disabling essential cookies may affect login sessions and certain security features.

In the event of a data breach, Batjali will notify affected users by email within 72 hours as required by law. The security team will immediately investigate the incident and take all necessary steps.

On Batjali Responsible Gaming Enjoy

Your data is fully secure — register now and enjoy the best gaming experience on Batjali.

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